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FREQUENTLY ASKED QUESTIONS

What Methods of Shipping Do You Have?
We ship via FedEx Ground, UPS Ground, USPS, or truck, which ever is cheaper for you.

Where do you ship to?
All shipping on this site is for the United States, excluding Hawaii and Alaska.  We cannot ship orders internationally.

Do you ship to PO Boxes?
Due to the risk of credit card fraud associated with orders placed by individuals with PO Boxes, currently we are not accepting orders from individuals who reside at PO Box addresses.

Are shipments insured?
Yes, all shipments are automatically insured at no extra cost to you.

Do you sell wholesale?
Not currently; we are in the process of gaining inventory at this time, but this may change in the future.

Do you have catalogs?
No.  Due to the fact that our website is updated almost every day and due also to the high cost of printing new catalogs every time new items are added to our website, we decided against offering catalogs.

What types of payments do you except?
We use PayPal to allow you to purchase merchandise online using any major credit card or bank checking, you do not have to be a paypal customer in order to use this service. We want you to order with confidence and peace of mind knowing that your credit card number and details remain secure and private.
Garden fountains
Can water freeze in a fountain during the winter?
Yes, and when water freezes it has approximately 500 pounds of pressure per square inch which will cause your fountain to crack or crumble. If you live in a climate with winter freezing conditions it is important to winterize your fountain properly.
 
What are fountains made of?
Most of the fountains are made of durable fiberglass unless otherwise noted in item desciption.

Artificial Stones
What are the artificial stones made of?
The artificial stone are made from durable fiberglass as like the fountains.
 
Do the artificial rocks come in different colors?
Most of the artificial rocks come in either a graystone or rust finish.

Solar Lights
How long do solar lights stay on?
The length of time that the lights stay on depends on the amount of sunlight received during the day. Most solar lights stay lit for up to 8 or more hours with fully charged batteries. All solar lights require unobstructed sunlight during the day to recharge their batteries.
 
What advantages do solar lights offer?
Solar lights  are very easy to install and require no wiring. Because solar landscape lights run on the sun's energy, they cost nothing to operate. Another advantage of buying solar lights is that LED bulbs will never burn out during the lifetime of the product. Low voltage incandescent and fluorescent systems need bulb replacements often and add cost and inconvenience to the product.
 
Where is the best place to install solar landscape lights?
Our solar lights can be installed anywhere they will receive sunlight; the brighter and more direct the sunlight, the better the charge.  The powerful solar panels collect natural sun light and charge the internal rechargeable batteries during the day.  As night falls these solar lights will activate and can shine for up to 8 hours when fully charged.
 
What sort of maintenance will I need to be concerned with?
There is virtually no maintenance required except for occasional cleaning of the panel surface to keep it free of dust and dirt, and replacing the batteries when required.
 
Are solar lights as bright as regular lights?
Solar lights are usually not as bright as other forms of outdoor lighting. Solar landscape lighting offers a softer, more subtle accent lighting that makes your garden or landscape look stunning in the dark.
 
How often do the batteries need replacing?
Most of the products we sell use regular AA type rechargeable batteries. These are inexpensive, commonly found and easily purchased from any good battery retailer. These batteries are designed to withstand a minimum of 1000 deep discharges, which is at least 1000 nights of light.  Replacement is quite easy to do and instructions provided give more information on this procedure.
 
How easy is it to install solar landscape lighting?
Our products are very easy to install. No real skills are required and often the only tool necessary is a screwdriver. Operating instructions come with every product.